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Virginia's Books, Resources, & Services

Virginia offers an array of dental books, resources, and services to help your practice! 
Learn from Virginia's successes and experience through the items in this store.

Help Your Patient Say, "Yes"!

  • Discover the one piece of technology that can dramatically improve a patient saying, "Yes"!
  • Moving a patient out of "I'll think about it".
  • Learn the best place to present treatment.


Order $9.95

Never Ask a Patient This!

  • Wonder why your schedule is not full?
  • Thinking life would be great if only your patients would pay?
  • Dreaming of patients consistently referring their friends and family?

It can happen. It’s all in how you say it. This pocket-sized guide is petite and powerful and makes it easy!

Order $9.95

Solution Form Kit CD

  • Save your time! No need to re-invent the wheel.
  • Proven, practical, tested-over time forms
  • Forms that help run an efficient, effective, patient-focused practice.

Resource CD: The Solution Forms Kit - The Complete Book of Dental Forms -- 32 Must-Have Forms, Checklists and Letters to Deal with the Most Common Practice Needs.

Order $47

The 1-2-3 of Remarkable Recare: How to Keep Patients Active, Motivated and Invested in Their Oral Health

  • Structure your recare department to easily support production goals
  • Use an 8-step checklist to help keep patients active and invested in their oral health
  • Get recare system ‘tools’, including a master periodontal record and recare postcard

Structure a win-win-win recare system: healthier and better educated patients, a motivated and appreciated hygiene staff, and a profit center for your practice.

Available in digital (e-book) format only.

Order 49.95

Foolproof Appointment Scheduling

  • Use a scheduling template to structure ‘ideal’ days
  • Fill openings easily and quickly
  • Fit it all in – how to schedule exams, emergencies and other unexpected events

Does your schedule ever feel out of control? Find out how to take charge, and give your staff the tools they need to schedule the ‘ideal’ day.

The Comprehensive New Patient Experience

  • Structure the flow of each new patient interaction for a successful outcome
  • Overcome patient objections and gain commitment to the value of treatment
  • Present treatment plans in a way that has more patients saying "yes!"

Learn how to make the new patient experience enjoyable and productive for everyone, doctor and staff included.

Making Meetings Work: How to Get Great Results from Working On Your Business, Not Just In It

  • Start the day off right with strategy-oriented huddles
  • Address different needs with different meetings – huddles, numbers, training, teamwork
  • Enjoy total staff participation

Meetings not productive? Find out how to make them enjoyable and results-oriented.

‘Perfect’ Payment Arrangements: Profit-Driven and Patient-Pleasing Guidelines to Ensure a Successful Outcome Every Time

  • Develop credit guidelines that reflect your practice philosophy
  • Expand your negotiation skills for comfortable discussions with your patients
  • Strengthen patient relationships and make sure you are paid for your services.

Available in digital (e-book) format only.

Take Control of Your Overhead (In 7 Easy Steps):

Who's in control - you or your overhead? Finally put a system in place that shows you how to use hard numbers to put a plan in place for greater success and profitability.

  • Proven, tested advice on establishing achievable production goals and controlling practice overhead, including:
  • Forecasting and goal-setting
  • Determining work days and doctor production goals
  • Establishing hygiene production goals

Take the guesswork out of your numbers, and finally achieve the financial stability and predictability you desire.

The Solution Forms Kit

29 Must-Have Forms, Checklists and Letters to Deal with the Most Common Practice Needs (Includes all forms on a customizable CD.)

  • Organizational aids allow staff to easily "fill in the blanks" to save time and keep communications professional and consistent.
  • Telephone Communication Slip
  • Sample Collection Letters
  • New Patient Welcome Letter
  • Letters to Past Due Patients
  • Huddle Checklist

Stop re-inventing the paper wheel. Save your staff and yourself time by using these customizable forms, letters, checklists and guides instead.

Order Resource CD $47.00 (with customizable forms and letters sold separately)

How to Assemble A Winning Team

The step-by-step resource guide for finding and keeping top office teams, a complete system for finding and keeping extraordinary employees, including: 

  • instructions on how to take the "hit and miss" out of recruiting, screening,
  • interviewing, hiring, and retaining staff
  • a library of essential tools, including basic job descriptions, telephone screening forms, applicant evaluation forms and sample interview questions.

Close the revolving door. Hire the right person, every time.

The Essential 7

  • Find out how your practice is doing...and how it can improve.
  • Receive feedback...quickly!
  • It's easy...print out the reports and we'll do the rest.

This service is conducted via phone/email communications. Includes 1 hour telephone conference.

Where Is Your Money Going? Profit and Loss Analysis

  • Quickly learn exactly where your money is going
  • Save yourself the time…and stress.  It’s done for you!

Analysis of your Profit and Loss Statement will give you clear-cut answers on where your money is going.  You’ll receive recommendations for changes that will be of most value to you.

This service is conducted via phone/email communications.

Need More New Patients? Marketing Evaluation

  • Find out if, and how well, your marketing dollars are paying off
  • Learn why your marketing may not be effective
  • Receive recommendations for greater marketing success

Evaluation of your current marketing methods and tracking to determine the effectiveness of those methods.  Includes recommendations based on analysis outcomes.

This service is conducted via phone/email communications.

Making the Best Hire. The Indispensable Guide For Hiring Employees

  • Discern who is the best candidate for the job
  • Get a proven system to streamline hiring
  • Save time, money and angst

Sample ads, telephone screening, questions to ask,
time-saving approaches for interviews, and more.   

This service is conducted via phone/email communications.

My Chairs Are Full, Why Isn’t My Checkbook? Productivity Analysis

  • Get answers as to why you may be “busy”, but not productive    
  • Learn how insurance plans may be impacting your profitability
  • Receive recommendations for enhancements to your production

Analysis of specific reports and recommendations to make sure that you are not just “busy” and incurring the overhead that comes along with that, but productive and profitable.                 

This service is conducted via phone/email communications.